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Terms and conditions

Below you will find the terms and conditions of Krantz & Polak RESOLVE. This text is a placeholder — the definitive version will be drafted by our legal adviser before the site goes live.

TBD — legal review required

This page contains a first draft. The definitive terms and conditions will be prepared by Krantz & Polak together with a legal adviser or adopted from the existing terms (contra-expert.nl/algemene-voorwaarden/) after review.

1. Identity of the firm

Krantz & Polak RESOLVE, established at P.C. Staalweg 70, 3721 TJ Bilthoven, the Netherlands. Chamber of Commerce: TBD — VAT: TBD

2. Applicability

These terms and conditions apply to all agreements between Krantz & Polak RESOLVE and its clients, unless agreed otherwise in writing.

3. Independence and conflicts of interest

Krantz & Polak works exclusively for the insured. We do not carry out assessments on behalf of insurers and have no shareholder relationships with intermediaries owned by insurers.

4. Fees and costs

Our reasonable expertise costs are reimbursed in almost all cases by the client's insurer, on the basis of the policy conditions and/or the law. Should costs not qualify for reimbursement for reasons attributable to you, we will inform you of this in advance.

5. Complaints and disputes

Complaints can be submitted to Krantz & Polak RESOLVE in writing. Dutch law applies to all agreements. Disputes will be submitted to the competent court in the district of Midden-Nederland.

Last updated: TBD after legal review.